Terms & Conditions

Last Updated: [01/02/2026]

Welcome to SCENT AURA. These Terms & Conditions govern your use of our website (scentauraid.com) and the purchase of products from us.

By accessing or using our Site, you agree to be bound by these Terms.

These Terms are governed by the laws of Pakistan, including the Prevention of Electronic Crimes Act.

1. Use of Website

By using this Site, you confirm that:

  • You are at least 18 years old

  • You are using the website for lawful purposes only

  • You will not misuse, hack, or disrupt the Site

We reserve the right to refuse service to anyone at any time.

2. Products & Pricing

  • All prices are listed in PKR (Rs).

  • We reserve the right to change prices at any time without prior notice.

  • We try to ensure product descriptions and images are accurate, but slight variations may occur.

  • Fragrance longevity may vary depending on skin type and environment.

3. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We may cancel or refuse any order due to:

    • Stock unavailability

    • Pricing errors

    • Suspicious or fraudulent activity

  • You will be notified if your order is cancelled.

4. Payment Terms

We accept approved payment methods including:

  • Cash on Delivery (COD)

  • Online payment

We do not store your card details. Payments are processed securely via third-party providers.

5. Shipping & Delivery

  • Delivery time is typically 2–5 working days (may vary by city).

  • Delays may occur due to courier issues or unforeseen circumstances.

  • Risk of loss transfers to customer upon delivery.

6. Returns & Refunds

Returns are accepted only if:

  • Product is unused and sealed

  • Return request is made within [7] days

  • Product is damaged or incorrect

We reserve the right to refuse returns that do not meet our policy.

Refund processing time may take 7–14 working days (if applicable).

7. Intellectual Property

All content on this Site including:

  • Logo

  • Brand name

  • Product names

  • Images

  • Website design

  • Text content

is the property of SCENT AURA and may not be copied, reproduced, or used without written permission.

Unauthorized use may result in legal action.

8. Limitation of Liability

SCENT AURA shall not be liable for:

  • Any allergic reaction (customers should review ingredients before use)

  • Indirect or consequential damages

  • Delays beyond our control

  • Misuse of products

Our maximum liability shall not exceed the amount paid for the purchased product.

9. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality

  • You agree to provide accurate information

  • We may suspend accounts involved in fraud or abuse

10. Privacy

Your personal information is handled according to our Privacy Policy.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of Pakistan.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

13. Contact Information

For any questions regarding these Terms, please contact:

SCENT AURA
Email: info@infoscentauraid.com
Phone: 0339-0129865 - 0329-9288948
Address: Sector-20c Near Main Jumarat Bazar Shah Latif Karachi