SHIPPING POLICY
Last Updated: [01/02/2026]
Thank you for shopping with SCENT AURA. This Shipping Policy explains how we process and deliver orders across Pakistan.
1. Shipping Coverage
We currently deliver all over Pakistan through trusted courier partners.
2. Order Processing Time
Orders are processed within 24 hours after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation message once your order has been dispatched.
3. Delivery Time
Estimated delivery time:
Major Cities: 2–4 working days
Other Areas: 3–6 working days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
Free delivery on orders above Rs. [3000] (if applicable).
Standard shipping charges may apply to orders below this amount.
Shipping charges (if any) will be displayed at checkout.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
Customers are requested to:
Provide accurate contact details
Ensure availability at the delivery address
Repeated refusal of COD orders may result in account restrictions.
6. Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email (if available).
7. Delayed or Failed Delivery
Delivery may be delayed due to:
Incorrect address
Unreachable phone number
Courier operational issues
If delivery fails after multiple attempts, the order may be cancelled.
8. Damaged Parcels
If the parcel appears damaged at the time of delivery:
Do not accept the parcel
Immediately inform our support team
Provide photo evidence if possible
9. Risk of Loss
Risk of loss and ownership of products passes to the customer upon successful delivery.
10. Legal Compliance
This Shipping Policy is governed under the laws of Pakistan.
11. Contact Us
For shipping-related inquiries:
SCENT AURA
Email: info@infoscentauraid.com
Phone: 0339-0129865 - 0329-9288948
Address: Sector-20c Near Main Jumarat Bazar Shah Latif Karachi