Last Updated: [01/03/2026]

This Privacy Policy describes how SCENT AURA (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, use, or make a purchase from our website (scentauraid.com)

This policy is prepared in accordance with applicable laws of Pakistan, including the Prevention of Electronic Crimes Act.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

In this Privacy Policy, “Personal Information” means any information that can identify an individual.

1. Device Information

Examples of Personal Information collected:

Web browser version

IP address

Time zone

Cookie information

Pages or products viewed

Search terms

Interaction data

Purpose of collection:

To load the Site properly

To improve website performance

To analyze usage and optimize user experience

Source of collection:
Automatically collected using cookies, log files, pixels, and similar technologies.

Disclosure for business purpose:
May be shared with our website hosting and analytics providers.

2. Order Information

Examples of Personal Information collected:

Full name

Billing address

Shipping address

Phone number

Email address

Payment details

Purpose of collection:

Process and fulfill orders

Arrange shipping

Send order confirmations

Communicate with customers

Prevent fraud or suspicious transactions

Provide promotional updates (if opted in)

Source of collection:
Collected directly from you during checkout or account creation.

Disclosure for business purpose:
Shared with:

Payment processors

Courier partners

E-commerce platform providers

3. Customer Support Information

If you contact us, we may collect:

Name

Phone number

Order details

Message content

Purpose: To provide customer support and resolve complaints.

MINORS

Our Site is not intended for individuals under the age of 14. We do not knowingly collect Personal Information from children. If you believe a minor has provided us with Personal Information, please contact us for removal.

SHARING PERSONAL INFORMATION

We may share your Personal Information with service providers to operate our business, including:

Website hosting providers

Payment gateways

Courier services

Marketing service providers

We may also share information to:

Comply with legal obligations

Respond to lawful requests

Protect our legal rights

We do not sell your Personal Information.

USING PERSONAL INFORMATION

We use your information to:

Offer products for sale

Process payments

Deliver orders

Provide customer service

Improve our services

Send updates and promotions (if consented)

DATA RETENTION

We retain your Personal Information for our records unless you request deletion, subject to legal and business requirements.

COOKIES

We use cookies to:

Improve browsing experience

Remember preferences

Analyze traffic

Provide targeted advertisements

Cookies may be “session” or “persistent” cookies.

You can disable cookies in your browser settings, but some features of the Site may not function properly.

YOUR RIGHTS

You have the right to:

Request access to your data

Correct inaccurate information

Request deletion of your data

Withdraw marketing consent

To exercise these rights, contact us at:
📧 info@scentauraid.com

DO NOT TRACK

Currently, our Site does not respond differently to “Do Not Track” signals due to lack of standardized guidelines.

CHANGES

We may update this Privacy Policy periodically to reflect changes in legal or operational requirements. Updates will be posted on this page with a revised date.